| Description |
| Manufacturer: | Veeam Software |
| Manufacturer Website Address: | http://www.veeam.com |
| Brand Name: | Veeam |
| Service Name: | Standard Support - Reactivation |
| Product Type: | Service |
| Service Information |
| Service Main Type: | Technical |
| Service Sub Type: | Electronic |
| Service Description: | 12x5x2 Hour |
| Provided Support: | - Phone Support
- Web Support
- New Releases Update
|
| Service Response Time: | - 2 Hour - Phone Support - Severity - Level 1
- 8 Business Hour - Phone Support - Severity - Level 2
- 12 Business Hour - Phone Support - Severity - Level 3
- 24 Business Hour - Phone Support - Severity - Level 4
|
| Service Duration: | 1 Year |
| Product Supported: | Veeam ONE for VMware |