| Description | 
 | Manufacturer: | Hewlett Packard Enterprise | 
 | Manufacturer Part Number: | H02A2E | 
 | Manufacturer Website Address: | https://www.hpe.com/au/ | 
 | Brand Name: | HPE | 
 | Service Name: | Pointnext Tech Care Basic - Extended Service | 
 | Product Type: | Service | 
| Service Information | 
 | Service Main Type: | Maintenance | 
 | Service Characteristic: | Parts & Labour | 
 | Service Description: | 9x5xNext Business Day | 
 | Provided Support: | Parts ReplacementRepairPhone SupportWeb SupportKnowledge Base AccessRemote DiagnosisNew Releases UpdateVisual Remote Guidance
 | 
 | Service Response Time: | Next Business Day - Parts and Labor (distance from customer site - 100 miles) | 
 | Service Location: | On-site | 
 | Service Duration: | 5 Year | 
 | Product Supported: | HPE Q2R92B, Q2R92BR, Q2R93B, Q2R93BR, Q2R94B, Q2R94BR |