| Description |
| Manufacturer: | Fortinet, Inc |
| Manufacturer Part Number: | FC-10-FG5KE-950-02-12 |
| Manufacturer Website Address: | http://www.fortinet.com |
| Brand Name: | Fortinet |
| Service Name: | FortiCare Bundle - Extended Service (Renewal) |
| Product Type: | Service |
| Service Information |
| Service Main Type: | Exchange |
| Service Sub Type: | Electronic and Physical |
| Service Characteristic: | Parts |
| Service Description: | 24x7xNext Business Day |
| Provided Support: | - Parts Replacement
- Phone Support
- Email Support
- Web Support
- Web Knowledge Base Access
- New Releases Update
- Intrusion Definition Update
- Virus Definitions Update
- URL Database Update
- Email Database Update
|
| Service Response Time: | Next Business Day - Advance Parts Replacement |
| Service Location: | Service Depot |
| Service Duration: | 1 Year |
| Product Supported: | Fortinet FG-5001A-BDL, FG-5001FA2-US |