APC (WADVPLN1P-SY-07) 1 YEAR NBD 1P ADVANTAGE PLAN

Comprehensive service packages that allow you to design the coverage you need to operate your solution efficiently, minimize downtime and manage costs.

Experienced Certified Field Service Engineer:

• Our factory trained Field Service Engineers are rigorously trained and tested on how to efficiently service our products, as well as on safety practices and electrical codes, offering our customers the highest level of service available in the industry today

Labor and travel expenses included:

• Travel and labor expenses are included in most service contracts
• Please see the statement of work for the service specifics.

Written summary report:

• APC project managers will provide you with written reports to keep you informed of the progress of your project

Parts included:

• Replacement parts & components are included with some service contracts. Please see the statement of work for service specifics

Technical support:

• Our experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you need is there when you need it

On-site diagnostics & repair:

• While on site our Certified Field Service Engineers will diagnose, repair and test the unit to ensure optimal performance

Environmental inspection:

• In order to ensure that your system is installed in a suitable environment for optimal functionality, we will inspect the site for conditions that might damage your system, such as excessive heat or humidity

Flexible on site response times:

• Choose an on site response time that best meets your business requirements and budget

• Parts Replacement
• Testing

APC Symmetra UPS